Nationwide Shipping Policy (New Zealand)

Standard Shipping

  • Orders dispatched within 2 business days after confirmation (excludes remote areas)

Delivery Timeframes

  • North Island urban centers: 1-3 business days
  • South Island & remote regions: 3-5 business days

Tracking

NZ Post tracking number provided upon dispatch.

Important Notes:

  • ⚠️ Weekends/Public holidays excluded from processing time
  • ⚠️ Custom handmade treats may require +1-2 production days

Need express shipping options or international delivery details? Let us know!

Local Pick & Contact Details:

  • Address: Address: 3 Peony Mews, Oteha Auckland, 0632
    (Notice: Please make an appointment with our staff for local pickup)
  • Phone: 027 860 1106
  • Mail: getintouch@lazypaws.co.nz
  • Hours: Monday ~ Sunday: 11:00–22:00